COVID-19 Coronavirus: Information for our visitors

Update: 23.11.2022

Dear customers!

The Wiener Stadthalle, Austria's largest event center, is severely affected by the impact of the measures to contain the ongoing epidemic of COVID-19 (coronavirus).

Many events can unfortunately not be organized due to size, logistical effort and several months of lead time. In addition, significant restrictions are still in effect for many countries and thus also for a majority of the artists and their teams, resulting in worldwide postponements/cancellations of tours and individual concerts. Unfortunately, several events are affected and we regret this very much. The current status of the affected events can be found on the respective event pages of this website.

Together with the individual organizers, we are working on alternative dates for the concerned events. An overview of all new dates and cancelled events can be found here.

Questions about already purchased tickets and the event voucher:

The new Art, Culture and Sports Protection Act - KuKuSpoSiG - provides, that tickets for an event, which has been cancelled due to the COVID-19 pandemic, can be issued a voucher by the respective organizer instead of a refund. This applies to events that would have taken place in 2020, 2021 or in the first half-year 2022 and could not take place due to COVID-19. The law also applies retroactively to all affected events from 13.3.2020. 

If you have tickets for an event that has been moved due to COVID-19:

Unless otherwise stated on, tickets remain valid for the respective alternate date and do not need to be exchanged. If you are unable to attend the alternate date, you may request the organizer to issue an organizer voucher.

Your correct contact person for questions about tickets which are already purchased:

If you have any questions regarding your tickets, please contact the respective event organizer or the sales point where you purchased your tickets:

  • You bought your tickets at the box offices in the Wiener Stadthalle: If you bought your tickets directly at the box offices of the Wiener Stadthalle, the Wiener Stadthalle is your contact for ticket questions. Please note the current box office opening hours.
  • You bought your tickets online at If you have purchased your tickets online at or by phone on 01/79 999 79, WTS Wien-Ticket-Service is your direct contact for ticket questions and the event vouchers. Please be sure to wait until WTS Wien-Ticket-Service actively contacts you by E-Mail to inform you about the further status of your event and the next steps.
  • You bought your tickets at an external ticket office: If you purchased your tickets at an external ticket office, please contact your ticket office directly. In this case neither the Wiener Stadthalle nor WTS Wien-Ticket-Service is your contact person.

You can find more information about the organizer voucher here.

The organizer is authoritative:

Details on the event organizer can be found on and on the respective ticket. Please note that the Wiener Stadthalle acts exclusively in the name and on account of the respective organizer. Without the approval of the respective organizer, we are not allowed to make any remittances. The Wiener Stadthalle acts only as the lessor of the halls and not as the organizer.

The Wiener Stadthalle may make refunds only after approval by the respective organizer. The form of refund can only be determined (cash or organizer voucher) by the organizer. The procedure will therefore not be identical for each event, but may vary according to the specifications of the respective organizer.

With kind regards
Your Wiener Stadthalle-Team

  • New dates have already been found for several events and all tickets remain valid.

    Andrea Bocelli: Fri, 17. November 2023, Hall D
    Avril Lavigne: Thu, 27. April 2023, Hall D

    Bonez MC: Wed, 07. December 2022, Hall D
    Bonnie Tyler: Sat, 14. October 2023, Hall F
    Bring Me The Horizon: Thu, 09. February 2023, Hall D
    Bryan Adams: Sat, 03. December 2022, Hall D

    Capital Bra: Mon, 22. May 2023, Hall D
    Celine Dion: Wed, 22. March 2023, Hall D

    Das Duell: Gerald Grosz vs. Sebastian Bohrn Mena: Wed, 24. May 2023, Hall F
    Das Phantom der Oper: Fri, 10. March 2023, Hall F
    Der größte Schwanensee aller Zeiten: Sun, 18. December 2022, Hall F
    Der Herr der Ringe & der Hobbit: Sun, 26. February 2023, Hall F
    Deva Premal & Miten with Friends: Thu, 05. October 2023, Hall F
    Disneys Der König der Löwen: Sun, 19. February 2023, Hall D
    Dropkick Murphys: Wed, 01. February 2023, Hall D

    Ebi: Sat, 01. April 2023, Hall F

    Fantasy: Mon, 03. April 2023, Hall F

    Grigorij Leps: Fri, 24. March 2023, Hall F

    Helmut Lotti: Tue, 25. April 2023, Hall F
    Holiday on Ice SUPERNOVA: Wed, 18. to Sun, 29. January 2023, Hall D

    Interkulturelles Kinder- und Jugendkonzert: Fri, 14. April 2023, Hall E

    Joe Satriani: Sat, 08. April 2023, Hall F

    Kontra K: Wed, 21. December 2022, Hall D

    Måneskin: Fri, 28. April 2023, Hall D
    Martin Rütter: Fri, 24. February 2023, Hall D

    Nightwish: Sun, 04. December 2022, Hall D

    One Vision Of Queen: Wed, 01. November 2023, Hall D

    Paul Panzer: Thu, 27. April 2023, Hall F
    Pentatonix: Wed, 17. May 2023, Hall D

    Sabaton: Sun, 07. May 2023, Hall D
    Schwanensee: Fri, 06. January 2023, Hall F
    Semino Rossi 2023: Mon, 06. February 2023, Hall D
    Shawn Mendes: Sun, 25. June 2023, Hall D
    Simply Red: Fri, 02. December 2022, Hall D
    Stas Mihailov: Tue, 02. May 2023, Hall F
    Steffen Henssler: Sat, 27. May 2023, Hall F

    Thank you for the music: Tue, 28. February 2023, Hall F
    The magical music of Harry Potter: Sun, 26. February 2023, Hall F
    The Wall - Live in Concert: Fri, 10. February 2023, Hall F


  • Events, which had to be finally cancelled

    Aerosmith | original date: Thu, 07. July 2022
    Amadeus Austrian Music Awards | original date: Thu, 10. September 2020
    Andrew Lloyd Webber Musical Gala | original date: Thu, 13. January 2022
    An Evening with Whitney Houston | original date: Sun, 22. March 2020
    Angelo Kelly & Family | original date: Sat, 04. Decmeber 2021
    BabyExpo | original date: Fri, 02. to Sun, 04. July 2021
    Beat It! - Das Musical über den King of Pop! | original date: Sat, 11. April 2020
    Ben Zucker | original date: Fri, 18. February 2022
    Blue Planet II - Live in Concert I original date: Sun, 17. May 2020
    Bond in Concert | original date: Sat, 14. May 2022
    Bon Iver | original date: Sun, 22. August 2021
    Cem Yilmaz | original date: Fri, 17. April 2020
    Chippendales | original date: Wed, 06. and Thu, 07. October 2021
    Christmas Chaos | original date: Fri, 11. to Sun, 13. December 2020
    Das Phantom der Oper - Deutschsprachige Neuinszenierung von Paul Wilhelm & Arndt Gerber | original date: Sat, 19. February 2022
    Der Nino aus Wien | original date: Fri, 17. April 2020
    Die Ärzte  | original date: Fri, 17. and Sa, 18. December 2021 
    Die Toten Hosen | original date: Sat, 04. July 2020
    Dua Lipa | original date: Tue, 19. May 2020
    Esoteriktage Herbst 2020 | original date: Fri, 06. to Sun, 08. November 2020
    Eric Clapton | original date: Sat, 04. June 2022
    Forever Amy | original date: Thu, 26. March 2020
    Heidi - The Musical | original date: Sat, 23. and Sun, 24. May 2020
    Helge Schneider | original date: Fri, 26. and Sat, 27. March 2021
    Julia Engelmann | original date: Sun, 22. May 2022
    Kinder(freunde)-Musical | original date: Sat, 20. and Sun, 21. November 2021
    Maite Kelly | original date: Mon, 07. February 2022
    Maluma | original date: Sun, 27. February 2022
    Marianne Mendt & Freunde | original date: Sat, 26. September 2020 
    Mineralium | original date: Sat, 14. and Sun, 15. November 2020
    Monsterfreunde Konzert | original date: Wed, 27. May 2020
    Nick Cave and The Bad Seeds | original date: Wed, 12. May 2021
    Night of the Dance | original date: Wed, 23.March 2022
    Otto | original date: Sun, 22. May 2022
    Ozzy Osbourne | original date: Mon, 16. November 2020
    Patricia Kelly | original date: Sun, 14. November 2021
    Rage Against The Machine | original date: Sa, 12. September 2020
    Rea Garvey | original date: Sat, 05. February 2022
    Santana | original date: Fri, 20. March 2020
    Sarah Connor | original date: Sun, 03. April 2022
    Semino Rossi | original date: Fri, 09. September 2022
    Sinatra & Friends | original date: Fri, 11. February 2022
    Star Wars in Concert | original date: Sat, 18. April 2020
    The Chainsmokers | original date: Sun, 17. April 2022
    The Music of Star Wars | original date: Wed, 18. March 2020
    The Simon & Garfunkel Story | original date: Mon, 21. February 2022
    The Weeknd | original date: Mon 26.09.2022
    Thriller Live | original date: Wed, 16. February 2022
    Udo Lindenberg | original date: Sat, 20. June 2020



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