Buy tickets only at official ticket agencies such as directly at the Wiener Stadthalle to prevent possible counterfeiting or inflated prices.
Are concessions available?
The tour management and local event organiser set ticket prices jointly. If standard concessions are available (e.g. for children and senior citizens), this will be indicated on the respective event page at www.stadthalle.com. For many events, concession prices are offered to wheelchair users and accompanying persons.
Can accompanying persons sit next to the barrier-free seats?
Begleitpersonen werden immer möglichst nahe ihrer Begleitung im Rollstuhl platziert. Je nach Tribünen-Konfiguration ist dies manchmal neben, vor oder direkt hinter den barrierefreien Plätzen.
I have already bought tickets. After an accident, I am dependent on a walker assistance or wear a cast at the time of the event.
Standing area: It is prohibited by the authorities to be in the standing area with a walker assistance for safety reasons. In any case, please contact the ticket office where you bought your tickets or contact our customer service by e-mail. We will of course try to help you. If you have booked a seat, please bring a medical certificate confirming that you need the crutches as a walking aid. Our public service will assist you with the custody.
Where do I go for group bookings?
Our ticket management will be happy to inform you if there is a bulk discount for an event: firstname.lastname@example.org.
What payment options do I have?
At the box offices of Wiener Stadthalle: cash, debit or credit card
When ordering tickets by telephone on 01/79 999 79: credit card
Online booking at www.stadthalle.com: credit card, instant bank transfer, PayPal
Foodstalls: cash and cashless - except flying dealers
Is there a waiting list if all tickets for an event are sold out?
You can enter your name on the waiting list for each event. You will be informed if tickets go on sale at short notice.
I lost my ticket. What do I do now?
In case of ticket loss or theft, please contact the advance booking office where you purchased your ticket and report the loss or theft to the police.
If you purchased your ticket directly at Wiener Stadthalle, please contact our ticket service team at email@example.com.
Can I return or exchange my ticket?
All ticket purchases are fix purchases and the return of tickets is generally not possible. Please also note the information and terms and conditions of the organiser for each event.
If you have concluded ticket cancellation cover when purchasing tickets online, please contact your ticket partner, the office where you bought the registered tickets. When purchasing tickets via stadthalle.com, this is Ticket Cancellation Cover
In case of postponement or cancellation, please contact your ticket partner resp. wait for the information from the place where you registered your purchase.