Are concessions available?
The tour management and local event organiser set ticket prices jointly. If standard concessions are available (e.g. for children and senior citizens), this will be indicated on the respective event page at www.stadthalle.com. For many events, concession prices are offered to wheelchair users and accompanying persons. Click here for more information.
How do I make a group booking?
Please contact our Ticket Management team at email@example.com or on +43 (0)1 98 100 480. They will be able to tell you if discounts are available on group bookings for specific events.
What’s the best way to get tickets for concerts that sell out quickly?
To avoid purchasing counterfeit tickets or paying inflated prices, we recommend that you only buy tickets from official booking offices (e.g. directly from Wiener Stadthalle or our partner Wien Ticket).
Click here for information about the Wiener Stadthalle box office.
Register for our ticket alarm service and we will let you know as soon as tickets go on sale for your favourite artist’s concert at Wiener Stadthalle (selected events only).
If tickets are sold out, can you put me on a waiting list?
If you wish to be placed on a waiting list, please send an email containing all the relevant information (event, number of tickets) to firstname.lastname@example.org. We will then contact you if any tickets become available.
I have lost my ticket. What should I do?
In cases of lost or stolen tickets, please contact the booking office that you bought the ticket/s from.
If you purchased your ticket/s directly from Wiener Stadthalle, please contact the Ticket Management service at email@example.com or on +43 (0)1 98 100 480.
Can I return or exchange my ticket?
Unfortunately, tickets cannot be returned unless an event has been postponed or cancelled. In this case you may return your ticket/s to the booking office where you made the purchase. Please click here for more information.
Wiener Stadhalle an WTS Wien Ticket Service offer a Ticket Cancellation Cover. For more information follow this link. If the Ticket Cancellation Cover is activated, you can issue a notice of claim with following contact form.
What is the quickest way to find out when tickets for my favourite artist go on sale?
For selected events, you can register with our ticket alarm system to receive email notifications on when your favourite artist is performing at Wiener Stadthalle and when tickets will go on sale.