OUR CODE OF CONDUCT

We value behaviors that foster respectful interaction and create an environment free of prejudice and discrimination. We do not tolerate sexism, racism, or any other form of discrimination. Our code of conduct aims to ensure that every individual feels valued and respected.
 

THE AFFECTED PERSON DECIDES WHERE A CONFLICT BEGINS.

Every person brings individual experiences and memories and may therefore respond differently to sensitive topics. We are aware of this and wish to promote an empathetic way of interacting.
We are committed to neutral and swift clarification of conflicts and strive to avoid generalizations and stereotypes.
 

CREATING A SAFE SPACE MEANS TO US

being attentive and mindful of both the boundaries of others and our own.
The focus lies on the affected, not the causing, person. But it also means education and taking responsibility. The responsibility for creating a safe space for everyone lies with each and every person present.
With various measures, Wiener Stadthalle aims to provide a respectful and safe environment for all visitors and employees.
 

A DISCRIMINATION-FREE SPACE, AS WE DEFINE IT,

is a place where no form of discrimination is tolerated. Everyone should feel comfortable, without fear of being discriminated against or harassed on the basis of ethnic origin, cultural background, religion, age, sexual orientation, biological sex, gender identity, or physical or mental abilities.
We respect one another and encourage others to do the same.
 

FOLLOWING THE BASIC RULES OF RESPECTFUL INTERACTION.

Conversations and actions take place only with mutual consent. Pay attention to whether the person you are addressing clearly signals that they want to talk or interact with you. A one-time agreement does not automatically apply to future conversations and interactions.
 

WE ARE HERE TO SUPPORT YOU.

If you feel threatened, harassed, or uncomfortable, you can turn to staff in the audience areas. You do not need to explain or justify your experiences or observations.
We are continuously working on measures to support you.
Our trained staff reviews each case individually and initiates appropriate measures to resolve the situation in the best possible agreement for all involved. We also provide a separate safe space, which can be used as a retreat or protective room in the event of incidents.
 

PLEASE LOOK OUT FOR ONE ANOTHER.

We all make mistakes. Be open to criticism, listen actively, and learn from the perspectives and experiences of others. Take the initiative to educate yourself and find ways to contribute to creating a safe space for those around you.
Only with your help and civil courage can we continue to grow and evolve together.
 

FINAL WORD.

We ask for your understanding that despite training, measures, and the will to create a safe space, not everything will always run perfectly.
We want to keep improving and welcome your ideas and suggestions on how Wiener Stadthalle can become an even safer space for everyone.
Ideas and suggestions can be sent directly to miteinander@stadthalle.com.