Cookie-Policy
1. General Information
1.1. Purpose of the Cookie Policy
Thank you for visiting our website. The protection of your personal data is important to us. We process your personal data exclusively in the context of the legal provisions of the General Data Protection Regulation (GDPR), the Austrian Data Protection LAW (DSG) and the Telecommunications Act (TKG). Here is some information on which cookies and similar services we may use if you visit our website https://www.stadthalle.com/ ("Website").
1.2. Data Controller details:
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Name: |
Wiener Stadthalle Betriebs- und Veranstaltungsgesellschaft m.b.H. |
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Registered office: |
Roland-Rainer-Platz 1, 1150 Vienna |
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Company registration number: |
FN 105184h |
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Tax number: |
ATU15662101 |
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Phone number: |
+43 1 981 00-0 |
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Email address |
hereinafter "Wiener Stadthalle", "we”, “us”
2. Cookies and similar technologies
Our website uses cookies and similar technologies if this is necessary for the use of the website or you have consented to this. Cookies are small text files placed on your device with the help of the browser. Similar technologies refers to any applications used to store information on your device or to access such information. To facilitate understanding, all such applications will be hereinafter referred to using the term “Cookies”.
We use Cookies to make our website and our offer user friendly. Some Cookies remain on your device until they are deleted. They allow us to recognise your browser the next time you visit.
If you do not want this to happen, you can configure your browser so that it informs you about the use of Cookies and asks for permission in each individual case. When Cookies are disabled, the functionality of our Website may be restricted.
2.1. Function and purpose of Cookies
We require Cookies for web analysis to manage our marketing activities and to adapt our product offer to customers and for advertising measures. Temporary Cookies help us to recognise you when you visit our website. We also use Cookies to collect information about you and about which device and browser you are using to access our Website. This allows us to optimise your access to our Website and to continuously improve its functionality.
2.2. Data contained in Cookies
Only pseudonymised data is stored in the Cookies used by us. When enabling Cookies, your respective browser is assigned an identification number so it can be recognised. Your name, your email address or similar data, which would allow the Cookie to be associated with you, is not stored in the Cookie.
2.3. Storage duration
Regarding storage duration, it is necessary to differentiate between “Session Cookies” and "Persistent Cookies”:
Session Cookies are automatically deleted once you leave our Website. Persistent Cookies remain on your device until the Cookies are either deleted by us once a pre-determined expiry date is reached or by you from your browser manually.
The respective storage durations are indicated in point 3.
3. Legal basis for the use of Cookies
There are Cookies which require your consent before they can be used on your end device and Cookies which can be used without consent as they are technically necessary for the provision of our service (“technically necessary Cookies”).
3.1. Technically necessary cookies
In the case of technically necessary Cookies, data processing is necessary for the purpose of data security measures. the prevention of misuse and functionality optimisation and, therefore, is based on our legitimate interests according to Art. 6 para. 1 f GDPR within the meaning of Art. 165 para. 3 TKG. These Cookies are necessary for the Website to work and cannot be disabled on the Website. You can configure your browser so that these Cookies are blocked or you are informed of these Cookies. But this may mean that some parts of our Website will not function properly. The following technically necessary Cookies are used on our Website:
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Cookie name |
Type and purpose |
Storage duration |
Domain |
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echonetCookieDecision |
Storage of the user's consent settings for external services and Cookies (relating to the respective services) |
28 days |
stadthalle.com |
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RDTSID |
Session ID of the user is imported for the purpose of maintaining the user session |
Until the end of the session |
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SAPETSESSION313 |
Recording of a session for access to the online shop for correct data processing of the basket (etc.) via the SAP ET system (ticketing software) |
Until the end of the session |
stadthalle.com |
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SimpleSAML |
Recording of the status of the logged usership or the lack of a login to the portal |
Until the end of the session |
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proxy_cookie_SAPETSESSION313 |
Additional cookie for SAP ET- Session management |
Until the end of the session |
stadthalle.com |
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proxy_cookie_sap-et-CSRFTokenCookie |
Security cookie, which protects against CSRF in order to match the user's identity with the ongoing process |
Until the end of the session |
stadthalle.com |
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sap-et-CSRFTokenCookie |
CSRF token for the SAP system to match the value (cookie name) with the relevant proxy cookie |
Until the end of the session |
stadthalle.com |
3.2. Cookies requiring consent
All other Cookies used on our Website are exclusively based on your prior express consent according to Art. 6 para. 1 a GDPR within the meaning of Art. 165 para. 3 TKG. You can give your consent when you first visit our website by clicking the dark grey arrow “Accept". If you don’t make a choice or click the light grey arrow “Refuse”, no Cookies requiring consent will be used. The following Cookies are only used on our Website with your prior consent.
3.2.1 Marketing and Statistics Cookies
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Cookie name |
Type and purpose |
Storage duration |
Domain |
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_gcl_au |
Google Tag Manager to check the effectiveness of online advertising |
28 days |
stadthalle.com |
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SSID |
To download Google Tools and save settings in the Google search and on the Website to determine adverts. |
14 days |
google.com |
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Secure-1PAPISID |
Determination of relevant, personalised adverts with re-targeting |
1 year, 2 weeks |
google.com |
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Secure-1PSID |
Determination of relevant, personalised adverts with re-targeting |
1 year |
google.com |
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Secure-3PAPISID |
Determination of relevant, personalised adverts with re-targeting |
1 year, 2 weeks |
google.com |
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Secure-3PSID |
Determination of relevant, personalised adverts with re-targeting |
1 year, 2 weeks |
google.com |
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Secure-3PSIDCC |
Determination of relevant, personalised adverts with re-targeting |
1 year |
google.com |
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Secure-3PSIDTS |
Determination of relevant, personalised adverts with re-targeting |
1 year |
google.com |
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Secure-3PSIDCC |
Determination of relevant, personalised adverts with re-targeting |
1 year |
google.com |
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APISID |
Google ad optimisation |
1 year, 2 weeks |
google.com |
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DV |
Marketing data, to facilitate advertising and re-targeting |
1 day |
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NID |
To ensure that users only see a certain advert a limited number of times, blocking unwanted adverts, and measuring the effectiveness of advertising campaigns.
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6 months |
google.com |
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ADS_VISITOR_ID |
Linking adverts and the visitor via Google advertising |
6 days |
google.com |
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SAPISID |
Collection of user information used for YouTube videos. |
1 year, 4 weeks |
google.com |
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SID |
Digital signature (encrypted) for the user's Google Account ID |
1 year, 2 weeks |
google.com |
3.2.2. Other functional Cookies
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Cookie name |
Type and purpose |
Storage duration |
Domain |
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SEARCH_SAMESITE |
Protection from Cross-Site Request Forgery attacks (CSRF) |
4 months |
google.com |
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AEC |
Protection of user session data during an analytics session |
5 months |
google.com |
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Secure-ENID |
Authentication and protection of the user session |
6 months |
google.com |
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HSID |
Protection to determine that only an authorised Google user has access to the account. |
1 year, 4 weeks |
google.com |
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S |
Billing-UI Version 3: Refers to In-App-Billing-API v3 of Google Play, a developer tool for processing purchases, and not a user cookie. However, related cookies manage consent for billing-related web services such as Borlabs cookie (for GDPR compliance) or session IDs for webshop functions, while the v3 API focuses on simpler purchase tracking, especially for managed items such as subscriptions. |
Until the end of the session |
google.com |
4. Preventing the storage of Cookies and deleting saved Cookies
You can revoke your consent given to us at any time with effect for the future by deleting the relevant Cookies and preventing the storage of Cookies as described above.
Most browsers accept Cookies automatically. In addition, the use of certain Cookies may be required to open a Website or to save an objection to the use of other Cookies. However, you can configure your browser so that no Cookies are stored or you can asked for your explicit consent before they are stored. There is usually a help feature in the menu of your web browser telling you how to object to new cookies and disable those already received. You can also delete Cookies already stored. Otherwise, Cookies are automatically deleted at the end of their useful life. Please be advised that disabling Cookies or restricting their use may impede the use of our Website.
You may change your Cookies settings at any time. Simply open the cookie banner in the bottom right of the Website.
5. Rights of data subjects
You have the right to request information about whether and to what extent personal data about you is processed.
You have the right to request the correction of inaccurate personal data or its completion. You also have the right to request that your personal data is deleted immediately provided that the conditions set out in Art. 17 para. 1 GDPR are met.
You have the right to request that the processing of your personal data is limited, provided that the conditions set out in Art. 18 para. 1 GDPR are met.
You have the right to object to the processing of your personal data based on overriding legitimate interests. You also have the right to withdraw any consent given without having provide reasons, and with this having effect for the future.
You also have the right to receive personal data known about you in a structured, accessible and machine-readable format.
Right of appeal
Every data subject is entitled to file a complaint with the supervisory authority if they believe that the processing of their personal data breaches these provisions.
Supervisory Authority
Austrian Data Protection Authority Barichgasse 40-42
A-1030 Vienna
Phone: +43 1 52 152-0 Email: dsb@dsb.gv.at
Before you submit a complaint to the authority or if you have other data protection questions, you can contact us at any time using the contact details indicated in point 1.